Store Policy & Regulations

Maslamani Store (JTM general trading and services)

VAT :558330429

1. The store is used as an electronic store for the purchase of products and services by the internet surfing public in Israel1
   

2. A prerequisite for the validity of the purchase is the approval of the credit card company for the transaction and the payment.

3. The provisions of these regulations will apply to any use and purchase made by you at this store, the regulations constitute a binding contract between you and the store, for all intents and purposes.

4. You are requested to read these regulations in full and carefully, as a prerequisite for entering into a contract between the parties.

5. Browsing the store and/or purchasing the product and/or service offered for sale in it constitutes your consent to accept and act according to the regulations, therefore if you do not agree to part and/or any condition

6. The data is taken from the manufacturer's or importer's website and according to the manufacturer's definitions, including size, volume, measurement, test methods, test conditions, technical data, etc.

7. Changes to the regulations. These regulations can be changed at any time by the website operator, at its sole discretion

   Data Security :

   1. The store takes common precautions in order to maintain, as much as possible, the confidentiality of the information.

   2. Every transfer of a credit card number from the website is done encrypted according to the PCI DSS standard. In cases beyond its control or arising from force majeure.

   3. The store will not be responsible for any damage of any kind, indirect or direct, caused to the customer or someone on his behalf, if this information is lost or reaches a hostile party and/or It will be used without permission.

   4.  The store undertakes not to use the details of the customers registered on the website except for the needs of operating the website, and in order to enable the purchase.

Shipments :

1. The shipping fee will be paid by the customer as part of the payment for the product if there is a shipping fee.

2. The customer will be allowed to pick up the product directly from the company's branches after checking that the product is indeed in the branch's inventory or receiving a text message to the mobile phone to come and pick up the order.

3. It is agreed that in case of collection by the customer, no shipping fees will be charged to the customer

4. Delivery and transport to restricted areas . In areas restricted to access from a security point of view as defined from time to time by the security system and/or the enforcement agencies, the website operator and/or the suppliers will be allowed to deliver the products to the user in an acceptable nearby location, which will be coordinated with him in advance.

   Product return policy - Product return and/or order cancellation:

   1. As a general rule, the customer may cancel the transaction subject to and in accordance with the provisions of the Consumer Protection Law in 1981. Cancellation of a transaction will be made within 14 days, from the day of receipt of the product or the disclosure document, whichever is the later.

   2. Cancellation of a transaction will be done in writing by fax and/or by e-mail directly to the company's offices. The product itself must arrive at the company's offices no later than 14 days after receiving the notice of cancellation of the deal.

   3. In the event of cancellation of the transaction, the customer will be charged a rate of 5% but not more than NIS 100, in accordance with the provisions of the law. The cancellation fees will only be charged when canceling a transaction that is not due to a defect or discrepancy between the product and the disclosure document that has not been used.

   4. Canceling a transaction due to a defect or discrepancy - the consumer received the product - they will make it available to the dealer in the place where it was delivered to him and he will inform the business about it.

   5. Cancellation not due to a defect or inconsistency between the product and the disclosure document - the consumer received the product, it will be returned to the dealer at his place of business.

   6. Know: In any case of a request to cancel a transaction after the product has long been shipped, the cancellation of the transaction is subject to the customer returning the property in its original packaging, complete and/or without damage and/or damage and/or defect and/or spoilage of any kind and type to the store from which the product was purchased at his expense. Do not return a used product.

   7. It is agreed between the parties that the customer will be charged full payment for shipping fees even if he has not yet received the property, and this if the property that is the subject of the transaction has been sent a long time ago. This is even if the payment for the shipping fee is included in the price paid by the consumer.

   8. Signing on the forms of the transport company upon receipt of the goods, constitutes confirmation that the customer received the product he ordered to his satisfaction.

   9. It is not possible to return products that can be copied or duplicated if the customer has opened their original packaging.

      
      

      Those eligible to participate in sales on the website :

      1. Any user who complies with the cumulative conditions detailed below may register on the website in order to request purchases:

      2. The user is qualified to perform binding legal actions. If you are a minor (under the age of 18) or you are not entitled to perform legal actions without the permission of a guardian

      3. Your use of the site will be seen as if you received the guardian's permission.

      4. The user has a valid Israeli identity card or a legally incorporated and registered corporation in Israel.

      5. The user has a valid Israeli or international credit card, issued in Israel by one of the credit card companies.

      6. The user has an e-mail box on the Internet and has an address in Israel.

         
         

         Our company undertakes:

         Credit card information is not stored in the system.

         Commitment to comply with the Consumer Protection Law 1981 - 1981 .

         The details of the customers registered on the website are not used except for the needs of operating the website or the possibility of removing captions or controlling the use of information (Amendment No. 40 to the Telecommunications Law (Bezeq and Broadcasting) 1982 - 1982).

          

          

         We undertake to act legally in the above contexts.